Purchased RI Unavailable in Optimize Rate page

Purchased RI Unavailable in Optimize Rate page

What to do if your purchased reservations in the cloud platform are not available in the optimize rate page in CoreStack:

1. Check the Cloud Provider and Currency:

  • Ensure the correct cloud provider and currency are selected in the UI.
    • The page defaults to AWS and USD; change these settings as necessary.

2. Check Permissions:

  • General Note: Reservations are pulled from the parent account.
  • Azure:
    • Ensure the "Reservation Reader" role for CoreStack.App is provided.
    • Azure CSP-Indirect Subscription: Follow this guide.
      • Note: For CSP-Indirect accounts, the CSP parent account must allow reservation reader access to its customers to be pulled by CoreStack.
    • Azure EA Parent Subscription: Follow this guide.
    • Azure EA Subscription: Follow this guide.
  • AWS:
    • Ensure the Cost Explorer is enabled.
    • Add the following permissions to the role used to onboard the accounts:
      • ce:GetReservationPurchaseRecommendation
      • ce:GetReservationUtilization
  • GCP:
    • Ensure the following permissions are enabled:
      • bigquery.reservations.get
      • bigquery.reservations.list
      • compute.reservations.get
      • compute.reservations.list
3. Please allow up to 24 hours for the reservations to be fetched by the system before they can be seen in the UI.
If the issue persists after verifying these settings and waiting 24 hours, please reach out to our support team for further assistance.

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